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SHORTAGES/DAMAGES
Without exception, the sales office must be notified of any shortages within 24 hours (excluding weekends). Failure to do so may result in refusal of a credit note.

PLEASE CHECK PALLET ON RECEIPT ā€“ In order to serve you better, if your delivery reaches you in a damaged condition ā€“ you MUST sign the delivery paperwork stating, ā€˜Damaged on receiptā€™ and report this to the sales office immediately.
We will only be able to replace damaged in transit goods if a claim is entered within 24 hours of receipt. A photo of the damages must be taken, and the exact details of damages/shortages need to be emailed to email address below immediately. Writing ā€˜received uncheckedā€™ or a similar disclaiming statement, will not confer the right to subsequent acceptance of a credit or replacement.
Ā 
Due to the nature of our business, all our products are stored and handled with the utmost care. We cannot be
SHORTAGES/DAMAGES
Without exception, the sales office must be notified of any shortages within 24 hours (excluding weekends). Failure to do so may result in refusal of a credit note.

PLEASE CHECK PALLET ON RECEIPT ā€“ In order to serve you better, if your delivery reaches you in a damaged condition ā€“ you MUST sign the delivery paperwork stating, ā€˜Damaged on receiptā€™ and report this to the sales office immediately.
We will only be able to replace damaged in transit goods if a claim is entered within 24 hours of receipt. A photo of the damages must be taken, and the exact details of damages/shortages need to be emailed to email address below immediately. Writing ā€˜received uncheckedā€™ or a similar disclaiming statement, will not confer the right to subsequent acceptance of a credit or replacement.
Ā 
Due to the nature of our business, all our products are stored and handled with the utmost care. We cannot be